Privacy Policy

Effective Date: 8/27/24

1. Introduction

Welcome to DispatchMVP.ai. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal information when you use our app and services.

2. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, and other contact details.
- Location Data: GPS and other location data when the app is in use.
- Usage Data: Information about how you use the app, including your interaction with features and functions.
- Device Information: Information about your device, including IP address, operating system, and app version.
- Payment Information: Details necessary to process payments for services, if applicable.
- Job Data: Information related to dispatch jobs, including pick-up and delivery locations, times, and other job-related details.

3. How We Use Your Information

We use your information for the following purposes:

- To Provide and Improve Services: To operate, maintain, and enhance our app and services.
- To Personalize User Experience: To tailor the app experience to your preferences and improve user satisfaction.
- To Communicate: To send you updates, notifications, and other communications related to the app.
- To Process Payments: To process transactions and manage billing.
- To Ensure Security: To protect against fraudulent or unauthorized activities and ensure the security of our services.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with:

- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data hosting, and customer support.
- Business Partners: Partners who assist us in providing services and improving user experience.
- Legal Authorities: Authorities or other third parties if required by law or in response to legal requests.
- Others with Your Consent: Any other parties where you have given your explicit consent.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

You have the following rights regarding your personal information:

- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications and certain data processing activities.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Children’s Privacy

Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our app or website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

DispatchMVP LLC

info@dispatchmvp.ai