Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Name, email, company details, phone number
• Business Data: Load information, driver details, vehicle data
• Usage Data: How you use our platform and features

2. How We Use Your Information

We use your information to provide, maintain, and improve our services:

• Process your dispatches and manage your fleet operations
• Send important updates about your account and services
• Provide customer support when you need help
• Improve our platform based on how you use it

3. Information Sharing

We don't sell your personal information. We only share your data in these situations:

• With Your Permission: When you authorize integrations with QuickBooks or other services
• Service Providers: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We take security seriously and use industry-standard measures to protect your data:

• Encrypted data transmission and storage
• Regular security audits and updates
• Limited access to your data on a need-to-know basis
• Secure data centers with 24/7 monitoring

5. Your Rights & Choices

You have control over your personal information:

• Access: View the personal data we have about you
• Update: Correct or update your information anytime
• Delete: Request deletion of your account and data
• Export: Download your data in a portable format

6. Cookies & Tracking

We use cookies to improve your experience and understand how our platform is used. You can control cookies through your browser settings.

7. Third-Party Integrations

When you connect DispatchMVP with other services like QuickBooks or ELD systems, those services have their own privacy policies. We encourage you to review them.

8. Data Retention

We keep your data as long as your account is active or as needed to provide services. When you delete your account, we'll delete your data within 30 days, except where required by law.

9. Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect personal information from children under 13.

10. International Users

If you're outside the United States, your information may be transferred to and processed in the US, where our servers are located.

11. Changes to This Policy

We may update this privacy policy occasionally. We'll notify you of significant changes via email or platform notification.